I built an IT support agent for my dad so he can get timely, correct and patient support in all matters IT.
I’ll be showing the end to end architecture of the system, how I inject context and ensure up to date information, how I iterated on performance, and how I monitor the questions to ensure i can expand service coverage over time - from phone only to a broader set of tech devices. All of this comes with a guide for self-hosting an IT support agent for your parents.
